Shipping policy

Retail Orders

We offer free shipping across India. Standard delivery takes 5–7 business days; orders within Delhi NCR typically arrive in 2–3 business days.

Wholesale / Bulk Orders

Delivery timelines for wholesale and bulk orders are confirmed individually with our team during your order confirmation call. Typical lead time is around 15 days, but this varies with the season and the size of your order.

HRS / Reseller Orders

Delivery timelines for HRS orders are shared with you during your confirmation call and are typically 7–10 days.

Products Sold via Amazon

Some of our bedsheet listings are also available on Amazon. For any order placed through Amazon, shipping, delivery, and payment are handled entirely by Amazon under Amazon's own policies — Clover Enterprises has no role in fulfilling those orders.

Delayed Deliveries

If we are unable to deliver your order within the committed timeline, you may choose to cancel the order for a full refund, or continue to wait for delivery.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, complaints regarding this policy can be directed to our Grievance Officer:

Pranav Arora, Digital Head
Phone: +91 9773885628
Email: contact@theclover.in

We will acknowledge your complaint within 48 hours and resolve it within 30 days.

Questions about your order? Contact us.